The "Online Dispute Resolution" Platform is developed and managed by the European Commission with a view to facilitating the independent, transparent, impartial, effective, rapid and fair out-of-court settlement of disputes arising from contractual obligations on contracts sales or online services between a consumer and a professional both resident or operating within the European Union through the intervention of a third-party ADR (Alternative Dispute Resolution), which can be selected from a specific list.

Without prejudice to all faculties and all rights set by General Sales Conditions of ExtraVirginOliveOil.Store, if you want information about possibility to join the "ODR" European Platform for Alternative Dispute Resolution that may arise in connection with purchases made on our site, or you intend to initiate a new alternative resolution procedure via the "ODR" European Platform, we send you the following website: Online Dispute Resolution.